LEGAL NOTICES 
TERMS & CONDITIONS

Please note:

Every effort is made to ensure that the information provided on all STRONG LIFE PT digital platforms is accurate and up to date, but no legal responsibility is accepted for any errors, omissions, or perceived misleading statements. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of health and fitness research is constantly evolving, we cannot be held responsible for the accuracy of our content.

By using this website, blog, e-mails, or any of our programs, services, or products, you implicitly signify your agreement to all parts of the below disclaimer.

The recommendations and information on this website, blog and any other document provided by STRONG LIFE PT are not medical guidelines but are for educational purposes only. You must consult your doctor prior to starting this or any other exercise program or if you have any medical conditions or injury that can possibly worsen with physical activity.

Any exercises and dietary advice provided are not intended as a substitute for any exercise routine or treatment or dietary regimen that may have been prescribed to you by your doctor, physical therapist, or dietician. Any exercise poses inherent risks, and you are advised to take full responsibility for your own safety and know your limits at all times.

If you experience any light-headedness, dizziness, or shortness of breath while exercising, stop the movement and consult a physician immediately. You are strongly advised to have a complete physical examination if you are sedentary, if you have high cholesterol, high blood pressure, or diabetes, if you are overweight, or if have a BMI of 30 and over.

Please discuss all nutritional changes with your doctor or a registered dietician. If your doctor or registered dietician does not recommend any of the changes or exercises, this will overrule any advice from your personal trainer. Please inform your personal trainer immediately in these instances. We are not medical health practitioners or mental health providers, and we are not holding ourselves out to be in any capacity. Rather, we serve as trainers, coaches, mentors, and guides who help you reach your own health, fitness, and wellness goals.

You are aware and agree that by executing this waiver and release, you are giving up your right to bring a legal action or assert a claim against Kirsty Richardson and STRONG LIFE PT for the information and advice provided. You have read and voluntarily agree to the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made.

Kirsty Richardson & STRONG LIFE PT does not accept any liability that may arise from using or downloading information from our website or social media platforms.

All Personal Training / Programme Design Services Disclaimers

Informed consent: The programme will be based upon your present activity/exercise levels and the goals that you wish to achieve.  You will experience some feelings of exertion during each activity session and will become hot and/or uncomfortable at times if your plan includes certain types of cardiovascular exercise.  Your breathing and heart rate will increase as a result of these activities as would be expected from physical exercise of this type.  As your fitness improves, you will participate in more vigorous levels of activity if this is part of your goal, but these will be within your capabilities.

Activities & exercises will be explained and demonstrated in person, but please feel free to ask questions at any time during your sessions.
If, at any time, you feel undue pain or excessive discomfort stop the activity and inform your trainer of your symptoms. You are free to withdraw from any activity at any time you wish.

We make every effort to ensure that we accurately represent our training and services and their potential for results. There is no guarantee that you will experience the same results and you accept the risk that the fitness results, pain relieve results and fat loss results differ by individual. 

Each individual’s health, fitness, and nutrition success depends on their background, dedication, desire, and motivation. As with any health-related program or service, your results may vary, and will be based on many variables, including but not limited to, your individual capacity, life experience, unique health, and genetic profile, starting point, expertise, and level of commitment.

Assumption Of Risk: Any exercise programme carries with it an element of risk. The sessions will be designed to minimise the risks whilst providing an effective exercise/activity intensity. Please inform the trainer if, for any reason (such as illness or injury which might be aggravated by exercise), you should not participate in an activity.

You agree that you are voluntarily participating in any physical exercise or activity, including personal training, or using any facility or equipment, you do so at your own risk and assume the risk of any and all injury and/or damage you may suffer, whether while engaging in physical exercise or not.

Release: You agree on behalf of yourself (and all your personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge Trainer (and Trainer’s affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (known or unknown) arising out of the negligence of Trainer, whether active or passive, or any of Trainer’s affiliates, employees, agents, representatives, successors, and assigns.

Acknowledgments: You are aware and agree that by executing this waiver and release, you are giving up your right to bring a legal action or assert a claim against trainer for trainer’s negligence, or for any defective product used while receiving personal training from trainer. You have read and voluntarily signed the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made.

Medical Health / PAR-Q
 

Before starting your training you will be asked to complete a medical health PAR-Q (Physical activity readiness questionnaire) so that we know you are safe to commence an exercise programme. 

If you have answered 'YES' to one or more questions on the Medical Health Form:
Talk to your instructor and ensure that they are aware of these. Your instructor may restrict your physical involvement in activity and offer you advice of your restrictions. Depending on the severity of these positive answers your instructor may ask you to refrain from activity before seeking medical advice from your GP. If this is the case you will be required to tell your GP about the questions you answered positively to, then approval to exercise will need to be obtained before full physical commencement of any exercise program. 

If you have answered 'NO' to all questions on the Medical Health Form:
You can be reasonably sure that you are safe to exercise and therefore will be able to fully participate in your chosen activity. If you have any concerns please speak to your instructor and always work within your own limits Remember - begin slowly and build up gradually.

Please note: If your health changes so that subsequently you answer 'YES' to any of the above questions, inform your fitness or health professional immediately. Ask whether you should change your physical activity, exercise plan, or seek a doctor’s referral. Delay becoming more active if you feel unwell because of a temporary illness such as flu - wait until you are better.

Terms & Conditions

Health Screening Policy

• All clients must be over the age of 18 and complete a PAR-Q (Physical Activity Readiness Questionnaire) and Informed Consent form before commencing any exercise programme or Body MOT.
• Your trainer may require a letter of `medical clearance` from your GP. Please be aware that your GP could charge you for this.
• If you are feeling unwell or experiencing any Covid 19 symptoms please take appropriate action and ensure you cancel your session with 24hrs notice. 
•  Should you experience any pain, discomfort, or injury during any of your sessions you must inform the trainer immediately so that appropriate action can be taken.
•  If your health changes during the course of your involvement with personal training you should check with your health care provider that you are safe to continue and inform the trainer. Your trainer can not be held liable in any way for undeclared or unknown conditions.
• You understand that there are inherent risks in participating in a programme of exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the trainer is not responsible, except where the injury was caused by their gross negligence or intentional act.

Training Policy

• The trainer will use their skills & knowledge to design a safe programme of exercise that will take into account the personal goals, fitness levels, medical history and exercise likes & dislikes as covered in the client consultation.
• The trainer will provide the coaching, supervision, advice, and support that the client may need to help them achieve their goals. The clients progress will be regularly monitored, and the programme revised/adjusted accordingly when the need arises.
• It is understood between client and trainer that both will commit fully to the programme. The results of any fitness programme cannot be guaranteed, and your progress depends on your effort and co-operation both in and outside of the sessions. In particular you acknowledge that the individual results may vary, and no particular result is guaranteed by your trainer. 
• The trainer will provide all the necessary equipment within the Strong Life PT private studio for all training sessions.
• The client is required to wear appropriate clothing and footwear. Clothes should be non-restrictive and suitable to the training environment. Footwear should be comfortable and provide adequate support. No excessive jewellery should be worn that may pose a safety risk around equipment being used. 
• Please ensure a good level of personal hygiene when attending sessions, you will be required to sanitise your hands before each session.
• Drinking water and a towel must be brought to every training session.
• Smoking, illegal drugs and alcohol are prohibited at the training Studio. 

Fee Charging Policy

• Payment for single pay as you go sessions can be paid at the time of booking in person, or before the session commences 24hrs prior.
• Sessions not paid for cannot be taken and will be cancelled 24hrs before (if pre-booked).
• Contract Packages/Block bookings must be paid for in advance BUT sessions do not have to be booked in advance. However all sessions must be redeemed within the time limit of the package payment or within 90 days of purchase (for both pay as you go block bookings & contract packages). Please see session booking policy below.

Session Booking Policy

• All sessions should be booked a week in advance as a minimum. 
• Bookings should ideally be made well in advance to guarantee that session days and times can be secured.
• Any holiday dates/trips should be informed to your trainer to ensure sessions can be planned around these periods to avoid losing any session and to ensure the maximum benefit of our programme.
• Packages booked are for a minimum contract term of 12 weeks (payable every 4 weeks). At the end of the package contract, the Client has the option to cancel the contract by giving 4 weeks’ notice before the initial 12 weeks has lapsed (notice given of non-renewal on week 8). If no notice is given the contract will be deemed to become a monthly renewing contract until such date that the agreement is terminated by either party.

Lateness Policy

• The client is required to arrive on time for the session to start (ideally 5 minutes prior) so that a full session can be achieved on each visit.
• If the client is late to a session the session will not be extended and will end at the appointed time, this may also result in the session being forfeited if arrival is too late into the session. 
• If the trainer is late, additional time will be added to the session where possible, or to subsequent sessions agreed on.

Cancellation Policy

• 24 hours notice of cancellation or postponement is required for all sessions booked – please ensure you contact 07900277162 through Text or WhatsApp with your reason for cancellation.
• Notice of cancellation with less than 24 hours will incur full payment of the session fee.
• We understand that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24 hours notice.  Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if we are notified prior to the session start time. No-shows are not eligible for the free cancellation.
• If the trainer needs to cancel a session with less than 24 hours notice you will be provided with another date & time for the session, and you will also receive a free session (to match the cancelled session) to use within 7 days.
• For Buddy training sessions, if one person cancels the other person is still obliged to attend (a substitute person can attend in the place of the cancelled party but must complete a PAR-Q in advance). If only one person can attend then the full amount will still be required for the session. 

Refund Policy

• If, due to medical reasons you are unable to continue with personal training sessions that have been paid for in advance, a refund for any unused sessions will be available upon submission of a letter from your Doctor.
• Once purchased, your sessions (block bookings/package fees) are non-refundable and non-transferable.

Health & Safety, Security and Other Policies

• Your trainer has completed and holds a current certificate for Emergency First Aid at Work approved by the Health & Safety Executive.
• All relevant Fire and Risk assessments have been completed for the premises and sessions.
• Only the training client(s) shall be permitted to attend within the session.
• The trainer reserves the right to remove and/or exclude from the studio any person or persons whose behaviour is considered by the trainer to be inappropriate, dangerous, or offensive. This also applies if the client is deemed to be under the influence of drugs or alcohol. 
• The trainer accepts no liability for any loss or damage which may result from a client parking within the vicinity of the Studio for training sessions. Parking is at client’s own risk.
• Your Privacy and personal information is important, any personal information that you provide will be dealt with in line with our Privacy Policy (https://stronglifept.co.uk/privacy-policy-and-cookies). This explains what personal information we collect from you, how and why we collect, store, and use it along with your rights around this information.